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Formal Complaint Form


To submit a complaint regarding a Municipality of Clarington program, service, facility, or staff member, where you believe that the Municipality has not provided a service experience to your satisfaction at the point of service delivery.

A completed, signed consent form is required when acting on behalf of another person.

All complaints will be dealt with in a confidential manner according to the Municipal Freedom of Information and Protection of Privacy Act.

Collection of data disclaimer

Personal information contained on this form is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25. The information will be used to respond to your complaint. Questions about this collection can be directed to the Municipal Clerk, 40 Temperance Street, Bowmanville, ON  L1C 3A6, 905-623-3379.


© 2020 Municipality of Clarington, 40 Temperance Street, Bowmanville, ON  L1C 3A6, Phone: 905-623-3379, Toll Free: 1-800-563-1195, TTY: 1-844-790-1599

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